Color me disappointed.
I really hoped that I'd get to do so before it finished, that I'd get to do one typical intern task. But I didn't. Probably because it wasn't a typical internship. In fact, this summer has been anything but typical.
So far this summer I have:
- Gone to Honduras on a mission trip
- Got fired
- Painted our family room
- Wrote a novel
- Worked an internship
You know. Normal summer stuff.
But of all the things I did not expect to do this summer, it was work an internship. Other than Honduras (which you can read about at Five Years Of Spanish Led Up To This Trip) and maybe painting the family room, none of the others were expected. Yet they could have at least been anticipated.
It started as a suggestion for a summer job by my mom's best friend who had recently been hired at Molina. Only when I was sitting in my interview did the word 'internship' actually come up. And, mind you, I filled out a very long online application. Never. Not even once.
But nevertheless, I went through with it. I called a few weeks later, as I had not heard anything, and I needed a job. Luckily, I had been of the twenty chosen.
And on my first day in my first professional setting, all dressed up for this new job, with my new swipe badge and everything, I sat down in the new hire orientation and... promptly fell asleep. To this day, the only other intern I ever had contact with remembers me as the girl who fell asleep in orientation.
Anyways, the first day and part of the second were completely dedicated to iLrns, these awful powerpoints with questions that had to be completed. The tough thing was that my computer wasn't ready (in fact, it wasn't ready for two and a half weeks).
After I finished those, I started training to schedule.
Molina focuses on Medicare and Medicaid supplemental insurance. As of July 1st, the Duals program for members with both insurances went live. Because of that, Molina hired a ton of new employees. The big thing was compliance visits. For hundreds of members, there was a requirement that they needed to be seen twice within 30 days by Molina nurses and social workers.
My job was to schedule those visits. And apparently, no one had ever caught on to the scheduling process so fast. They were planning on having me train for a few days. I needed two hours.
I'm not really one to brag, but they loved me. Within two weeks, I was scheduling for two different people, which was a two or three weeks earlier than they had anticipated. By the time I finished, I had scheduled for 5 different people. And actually, my bosses were very sad to see me go. They bought me Panera and gave me a card. I will miss them. They were both very nice and loved having me around.
I tried to keep a list titled "&#@! the Intern Thinks", but I got too distracted to finish it. So here are a few I remember:
It started as a suggestion for a summer job by my mom's best friend who had recently been hired at Molina. Only when I was sitting in my interview did the word 'internship' actually come up. And, mind you, I filled out a very long online application. Never. Not even once.
But nevertheless, I went through with it. I called a few weeks later, as I had not heard anything, and I needed a job. Luckily, I had been of the twenty chosen.
And on my first day in my first professional setting, all dressed up for this new job, with my new swipe badge and everything, I sat down in the new hire orientation and... promptly fell asleep. To this day, the only other intern I ever had contact with remembers me as the girl who fell asleep in orientation.
Anyways, the first day and part of the second were completely dedicated to iLrns, these awful powerpoints with questions that had to be completed. The tough thing was that my computer wasn't ready (in fact, it wasn't ready for two and a half weeks).
After I finished those, I started training to schedule.
Molina focuses on Medicare and Medicaid supplemental insurance. As of July 1st, the Duals program for members with both insurances went live. Because of that, Molina hired a ton of new employees. The big thing was compliance visits. For hundreds of members, there was a requirement that they needed to be seen twice within 30 days by Molina nurses and social workers.
My job was to schedule those visits. And apparently, no one had ever caught on to the scheduling process so fast. They were planning on having me train for a few days. I needed two hours.
I'm not really one to brag, but they loved me. Within two weeks, I was scheduling for two different people, which was a two or three weeks earlier than they had anticipated. By the time I finished, I had scheduled for 5 different people. And actually, my bosses were very sad to see me go. They bought me Panera and gave me a card. I will miss them. They were both very nice and loved having me around.
I tried to keep a list titled "&#@! the Intern Thinks", but I got too distracted to finish it. So here are a few I remember:
- I love Defying Gravity so darn much.
- I wonder if anyone would notice if I started doing calisthenics right now.
- I &#$@%&! hate technology [x16]
- The way is clear. The light is good. I have no fear nor no one should. The woods are just trees. The trees are just wood. I kind of hate to ask it, but do you have a basket?
- I wonder what people think when I stand in front of this window at the same time everyday.
- I smell popcorn.
- POPCORN
- I wonder if you have to type '91' in the phone in order to call out to 911.
- I got chewed out by a member and a case manager today for the two things I don't know how to do. I'm only an intern. I hate this job.
- It's a good thing people can't see my face while I am listening to showtunes.
- [whistles] Wait. Why am I whistling the theme to Monsters Univeristy?
- [looks at tuition fee during break] &*@#. How am I going to pay for that?
- Control C. Control V. Control C. Control V. [ad nauseum]
- I got twenty five people scheduled for visits today. I'm only an intern. I love this job.
The thing about the Affordable Care Act is that, no matter how you look at it, it is working. I realized that every day.
Whenever someone got mad at me over the phone about Molina or not getting the healthcare accepted, I stopped and had to think "these people have never had healthcare before." When people were pleased to have people come out and get equipment and appointments set up for them, I stopped and thought "these people have never had healthcare before."
I myself, as well as numerous others, have never doubted our healthcare before. We take it for granted because it's always been there. But when you talk to the people who have never had it before, even if they are a bit annoying or are even switching to a different provider, you can tell that this is not something they take for granted. Many of them can't take this for granted because they have such severe health problems, problems that can be cared for, but are very expensive. And though I would occasionally get disappointed when someone said they were switching from Molina, it was okay because I can understand that for the first time they have options.
The Affordable Care Act, despite its flaws, gives these people the security of care they have never had before.
And that is what it is meant to do.
You can argue against it all you want, but you cannot deny the truth: people can actually afford to have health insurance for the first time. Affordable healthcare.
I'm sorry that it has been so long since I have blogged, but given my list above, I am sure you can understand that I have been busy. But it was a good busy.
But just as I had a busy summer, I look to a busier school year. I would say "To OSU? To OSU!" but that would be kind of weird, as I am already there. But stay in tune, as I am quite sure I will have many more "I Wasn't Told This Before College" entries to come...
Whenever someone got mad at me over the phone about Molina or not getting the healthcare accepted, I stopped and had to think "these people have never had healthcare before." When people were pleased to have people come out and get equipment and appointments set up for them, I stopped and thought "these people have never had healthcare before."
I myself, as well as numerous others, have never doubted our healthcare before. We take it for granted because it's always been there. But when you talk to the people who have never had it before, even if they are a bit annoying or are even switching to a different provider, you can tell that this is not something they take for granted. Many of them can't take this for granted because they have such severe health problems, problems that can be cared for, but are very expensive. And though I would occasionally get disappointed when someone said they were switching from Molina, it was okay because I can understand that for the first time they have options.
The Affordable Care Act, despite its flaws, gives these people the security of care they have never had before.
And that is what it is meant to do.
You can argue against it all you want, but you cannot deny the truth: people can actually afford to have health insurance for the first time. Affordable healthcare.
I'm sorry that it has been so long since I have blogged, but given my list above, I am sure you can understand that I have been busy. But it was a good busy.
But just as I had a busy summer, I look to a busier school year. I would say "To OSU? To OSU!" but that would be kind of weird, as I am already there. But stay in tune, as I am quite sure I will have many more "I Wasn't Told This Before College" entries to come...
